Repairing Flooded Carpet: A cheap job is a good job right? Wrong….
Don’t allow an inexperienced 24 hour carpet cleaner show up to repair your carpets with water damage. These are the signs you have to be careful of:
Overcharging. An unprofessional water restoration cleaner may build the job up with unnecessary extras. E.g. using dehumidification for the flooded carpets isn’t always necessary.
Using the correct equipment. They might use equipment from hire companies to dry the carpet. This is all right, but a professional water damage professional will own all their equipment to enable a quicker response and hopefully a better value job.
Proper moisture metre. If they don’t have the proper moisture meter, they can’t see if the carpet is repaired. This increases the potential of future mould. Removal of the mould would then be required.
Specialised. There are a whole lot of “Carpet Cleaners” in this industry who do repair jobs on the “side.” i.e. they aren’t the ones who take on this type of repair every day. Be wary of them. Repairing carpet water damage is an art. Taking carpet off the gripper strips then reinstalling them should be done by a professional, otherwise they can be permanently damaged.
You may be pondering, how do I locate a proper Flood Restoration Business? Below I have listed some pointers to check for when you hunt around for a carpet flood damage business:
How big is their Yellow Pages ad: This can be a sign of how much repair work they do already. A full-size Yellow Pages ad can cost more than $50 000. If they have paid for a larger ad, you get some assurance that they will deliver the goods.
Where do they come up in Google? The higher they are in Google, the more click-ins there has been for this business.
What Qualifications do they have? The fundamental qualification needed is a IICRC qualification for Applied Structural Drying and Water Damage Restoration.
Do Insurance companies use them for carpet water damage jobs? This is a very good indicator. If insurance companies use them, the business is likely to be efficient at their work. Insurance companies will use the companies that give them the best value for the fee.
What Equipment do they have? They should own at least 100 Air movers. If they possess this many, this is a good indicator that they have been in the game for a while. Our business took 8 years to accumulate that many wet carpet drying air movers.
What kind of commitment can you get from them on a phone call? Try to pin them down to a set rate for water extraction, water removal and initial inspection. If they won’t give you a fee for at least this, you know they are not willing to serve you, so go with someone else.
Response Time – Our Water Damage business based in Brisbane commits to a 59 minute response time to a water damage emergency. The restoration needs to be completed ASAP. Mould can come inside a 24 hour period.
If you stick to these tips you are sure to locate a Flood Damage Restoration company who can do the job right.
If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.
